Training Outline

Getting Started: Introduction (15 minutes)

• To start this session, have Transparency 113 on the screen.
• Make sure “Ground Rules” are still clearly visible to participants and that other flipchart papers are not covering them.
• Provide participants with a general overview of the learning objectives for this session using Transparencies 114-115.
• Remind participants that you will continue to log questions in the “Parking Lot” that arise during the seminar which may or may not be relevant to the topic being discussed (see pp 13 and 16).