Training Outline

Getting Started: Introduction (10 minutes)

• To start this session, have Transparency 37 on the screen.
• Make sure “Ground Rules” are still clearly visible to participants and that other flipchart papers are not covering them.
• Provide participants with a general overview of the learning objectives for this session using Transparencies 38.
• Remind participants that you will log into the Parking Lot, questions that arise during the seminar that may or may not be relevant to the topic being discussed (see pp. 13 and 16).